Nothing quite gets the public’s attention like a broken website. It’s even worse if that site provides government services. On January 19 several Canadian internet and internet-based services were not working due to a cyber attack. Coincidence or not, the attack occurred around the same time Canada issued a warning about Russia-backed cyber threats.
“As highlighted by recent events, the ability to disrupt digital channels has become a strategic weapon in today’s geopolitical environment. Shutting off or redirecting websites/mobile apps harms not only consumers looking to access those services but also revenue and communication channels for business and government entities,” says Chris Olson, CEO of The Media Trust. “Avoiding this scenario requires continuous monitoring of client-side experience to detect anomalous activity (domains, vendors) before it propagates and causes extensive damage. Establishing and maintaining digital trust and safety is a priority in 2022.
