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Analyst, Media Scanner

Analyst, Media Scanner

The Analyst, Media Scanner position works within The Media Trust’s Client Operations Division. One of the primary functions of this role is to ensure the successful system setup and continued  delivery of TMT’s products and services. The successful candidate should have working knowledge and fluency in web technologies. This position is primarily based out of TMT’s  Headquarter office in McLean, VA but will be conducted remotely at the discretion of management. Occasional non-standard work hours may be required including evenings or weekends in periods of high volume or business demand.

Responsibilities

The responsibilities include, but are not limited to:

  • Use and navigate TMT systems in support of daily tasks. 
  • Process support requests from JIRA, Slack and email in a timely and efficient manner.
  • Progressive efficiency using TMT systems to support account setup, configuration, and service delivery 
  • Analyze, upload, and process ad tags packages and files.
  • Collaborate with department staff on product and process enhancements .
  • Communicate effectively as a member of Operations with cross-functional teams and customers, ensuring work request transparency and escalations as necessary. 
  • Perform Quality Control and tracking activities to ensure key accounts are optimized and achieve performance metrics. 
  • Assist with expanding and improving department process documentation and alignment with product offerings.
  • Successful candidates may be asked to assist in specialized projects in support of the Client Operations. 

Qualifications

  • Bachelor’s degree preferred (Business Mgt, Computer Science).
  • Team oriented with the ability to work independently
  • A keen eye with an attention to detail
  • Be a self-starter, willing to work problems to resolution.
  • Excellent oral and written communication skills.
  • Proficiency using MS Office and Google suite products.
  • Prior work experience supporting ad operations services for publishers or ad agencies is preferred. 

The Media Trust offers a collaborative working environment where growth is encouraged and nurtured. In addition, we offer competitive salaries and a comprehensive benefits package.

The Media Trust provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. 

Disclaimer: The above description is intended to describe the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not to be construed as a complete or exhaustive list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description, or responsibilities as needed.